The Old Bank showroom and workshop will reopen on June 16th. To allow us to manage the number of staff and customers in the showroom at any time we'll be working on an appointment-only basis, with appointments initially available to start from 10am until 5pm Tuesday to Friday and 9am until 4pm Saturday.
To book an appointment call us on 0114 266 9253. Our phone lines will be manned from June 11th during our opening hours (10am until 6pm Tuesday to Friday, 9am until 5pm Saturday).
Online orders are typically dispatched within 48 hours or next working day if an order is placed at the weekend unless otherwise stated. We have far more stock than is featured on-line so if you don't find what your looking for please contact us as we can probably help.
Our workshop will reopen on the 16th June. If you have a completed repair with us you will need to make an appointment to collect it by calling 0114 266 9253. Alternatively we can dispatch it by special delivery or hand deliver locally.
Watch batteries and repairs
We are following guidance on best practice and sterilising all jewellery items before close inspection or being worked on. Unfortunately watches can't be sterilised using our in-house equipment. This means that we are temporarily suspending in-house battery changes and minor watch repairs. We can still offer battery & reseals, servicing and restoration with either original manufacturers or independent watchmakers. We will review this policy as soon as possible.
If you prefer to get advice face to face but can't visit the showroom we can offer the next best thing with a virtual consultation via Zoom. Send us an email and one of our jewellers will get in touch to ask a few questions and arrange a suitable time to meet.
To find out more about the measures we have taken to ensure the showroom is a safe environment visit our Covid-19 blog
We are only five minutes from the city centre, just off the ring road. From the roundabout below the university arts building, take the road marked Walkley and St. George’s Hospital. Go straight through the traffic lights and we are on the brow of the hill on the left.
Our free car park is opposite the showroom.
Alternatively we are on the 95 bus route.
The Old Bank
Telephone: 0114 266 9253