If you have any questions please don't hesitate to ask.
Most pieces are currently in stock and available to view in the showroom (check product descriptions as occasionally, some pieces may be directly dispatched from our supplier and not available to view in the showroom).
Available for dispatch within 2 working days. Items requiring engraving will need to be ordered from the supplier and will take up to a week to dispatch.
All items over £40.00 will be delivered free of charge within the UK & are insured against loss or damage during delivery; there is a charge of £4.00 to help cover the cost of postage on orders under £40.00. All orders will be sent by Royal Mail special delivery & require a signature on receipt.
Please note we only accept online orders using a credit/debit card issued by a UK bank. Items delivered to an address other than where the card is registered will be subject to additional security checks that may delay dispatch. We reserve the right to refuse delivery to an address if suitable security checks are not available. All non UK orders must be paid by bank transfer in pounds sterling. Details available on request.
Interest Free Credit is available in-store on jewellery and new watches over £350.00. Reduced items and pre-owned watches are normally excluded from Interest Free Credit although this may be reviewed on a case by case basis. More information is available on our Interest Free Credit information page.
If you can find an identical piece of jewellery for less, in a bricks and mortar retailer, we WILL beat the price.
If you find a piece of jewellery that you have purchased from us for less within 28 days we WILL refund the difference.
Some online only retailers offer prices that can seem too good to be true and in many cases they are, however we will always aim to at least match a genuine offer.